Find everything you need to know about tickets, wristband activation, maps, gameplay, rewards, and visitor support.
Operating hours may vary. Please check the Opening Hours page for the latest updates.
Walk-in ticket purchases are accepted, but we strongly recommend booking your time slot online. TOYSPHERE operates with strict capacity limits. Advance booking helps secure your spot in the universe.
Outside food is not allowed. Bottled water is permitted. No alcohol.
Dangerous items, radio devices, and pets (guide/service animals excepted).
Please do not offer gifts or make private contact with performers.
No roller-skating equipment. Stretchable clothing recommended for physical activities.
Lockers available throughout the park. Not responsible for lost or stolen items.
Souvenir delivery available for in-park purchases.
Fully accessible to guests with disabilities, including wheelchair users.
Contact staff for assistance.
Lost child or property? Contact staff immediately or visit the Guest Services Centre.
Zone B re-entry is allowed anytime during restricted hours.